Battle Creek Armory Shipping and Returns Policy
are currently using USPS Priority Flat Rate Shipping based on weight. Once
your order has been completed a tracking number will be emailed to you along
with an invoice of your purchase. This usually takes approximately 24hrs. Just
a reminder: USPS tracking may not show progress of your orders shipment right
away so please be patient.
need ground or expedited shipping we also offer other shipping services such as USPS Priority, UPS, and FedEx. With all these options we hope to meet your individual needs when it comes to shipping.
Note: Package Insurance and Signature Required is not included. To purchase
insurance or have a signature for your package please notify us ahead of time
via phone or email or indicate insurance needed or signature in the order notes
at check out. Additional charges will apply on top of your flat rate shipping
fee for these additional services. Battle Creek Armory does not assume
responsibility for lost or stolen packages left by carrier. If this is of
concern to you then contact us in advance as stated above.
Most items are in-stock and will be shipped out to you in 24hrs. Some items may have to be drop shipped from the manufacturer and this may take 7-14 business days depending on the manufacturer.
In Store Pick-Ups
Free in store pick-up is available at Battle Creek Armory 6969
Washington Ave S, Edina, MN 55439. You can choose this option at check out. You can contact us or we will contact
you to set up a time to pick up your product.
you are not satisfied with your product please contact us if you have questions
on a return. If the item is returned unopened in the original packaging, we
will exchange it or return it for store credit of the same value. If returning
the product for a refund there will be a 15% restocking fee because of the time
and fees associated with the original purchase. Open box items will be
evaluated on condition and can have a restocking fee up to 30% depending on the
condition of the product. This high restocking fee only applies to product in
very bad condition. We will stay in touch and work with you to get you the
highest refund possible. Returned items must be shipped back to Battle Creek
Armory at the buyer’s expense with the order number on the inside and outside
of the shipment. You can add the order number on the shipping label if you
would like. If you are having a problem with an upper or lower assembly built
by us please notify us, send it back to us, and we will fix it or replace it
based on the problem. We will do whatever it takes with in our limits to
satisfy you as a customer.
Upper and Lower Assembly Disclaimer WARNING!!
If you use reloaded ammunition with upper and lower assemblies all warranties
and returns are null in void. Although we do care about you as a customer and want to make things right when they are wronged. This means we will not stand behind our product if it has been abused. We realize there are very talented individuals who have been reloading for many years and are very good at what they do. However everybody can make mistakes and we have seen first hand what can happen as a result of improper loads. Our advice is to use factory ammunition loaded to safe specs first while trying
out our built assemblies before using your reloads. That way you know the assembly you purchased from us was in proper working condition before you took on the liability with your reloaded ammunition.
warranties at Battle Creek Armory are pretty simple. If we manufactured or
built it we will offer a 90 day period in which we will stand behind the
product. If we did not manufacturer the part or product we will have to submit
a claim through the original manufacturer to get you a new item. This includes
assemblies built by manufacturers as well. It may take some time to resolve
your issue with the manufacturer so please be patient. We will do everything we
can to get this done as quick as possible.
Order Cancellations Orders
that are placed and cancelled prior to shipping are assessed a 10% re-stocking
fee. This fee is waived if customer elects to receive a store credit instead of
Lost Packages In
the event of a lost package we will re-ship the order after the claims process
and investigation with the Federal Postal Inspector or other shipping service
has concluded its investigation (usually less than 2 weeks). Packages
that show to be delivered by carrier are considered delivered and are the customer’s
responsibility. Any further action is at the discretion of Battle Creek Armory
and may require a police report for stolen property.